Support
Denovolab provides support to both our Community version user and Licensed user. We have support staff working 24 by 7 to assist you in answering you all questions you need to know. The only difference is that for Licensed user, we will provide installation support, server monitoring and live hands-on assistance in managing your switch. For Community version user, Denovolab provides details on how to configure our switch via Live Chat, Ticket System, and Google Group.
Support Channel | Community Version | Licensed User |
Yes | Yes | |
Yes | Yes | |
Yes | Yes | |
Skype | No | Yes |
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Last modified 2yr ago