Create Routing

Introduction

Class 4 Fusion routing is a hierarchy design. First, you will need to create "Routing Plan". Within a routing plan, you can define different criteria for different routing strategy. A routing criteria is a combination of prefix, min length, and max length. This criteria can be defined in ANI and/or DNIS.

Moreover, you can define different time profile for the routing strategy.

There are two general categories of routing strategy:

• Static Routing

• Dynamic Routing

Static Routing means that the routing order is fixed and we support the following routing order:

• Top Down

• Round Robin

• Percentage

Dynamic Routings means that the routing order is dynamic and it is based on real-time condition of the traffic as well as the cost of the vendor for the specific code at that specific time of routing:

• Least Cost Routing

• Highest ASR Routing

• Highest ACD Routing

You can look at routing plan as routing condition and static route / dynamic route as the way how you want vendor routes to be selected.