Create Routing


Class 4 Fusion routing is a hierarchy design. First, you will need to create "Routing Plan". Within a routing plan, you can define different criteria for different routing strategy. A routing criteria is a combination of prefix, min length, and max length. This criteria can be defined in ANI and/or DNIS.
Moreover, you can define different time profile for the routing strategy.
There are two general categories of routing strategy:
  • Static Routing
  • Dynamic Routing
Static Routing means that the routing order is fixed and we support the following routing order:
  • Top Down
  • Round Robin
  • Percentage
Dynamic Routings means that the routing order is dynamic and it is based on real-time condition of the traffic as well as the cost of the vendor for the specific code at that specific time of routing:
  • Least Cost Routing
  • Highest ASR Routing
  • Highest ACD Routing
You can look at routing plan as routing condition and static route / dynamic route as the way how you want vendor routes to be selected.